Privacy Policy

We respect your privacy and strive for maximum transparency.

dataset

What data we collect

We collect only a small amount of data necessary for the app to function and for us to support you:

  • E-mail address — used for registration and restoring purchases across devices and platforms.
  • Anonymous usage statistics — helps us understand how the app is used and improve it.
  • Crash and error reports — collected automatically so we can fix issues and improve stability.
mail

Emails and communication

When you register, we send you a welcome email. Later, you may unsubscribe from all our e-mail communications using the Unsubscribe link included in every message.

toggle_on

Your control over analytics and diagnostics

You can disable the collection of anonymous statistics and crash/error reports at any time in the privacy settings inside the app.

public

Third-party services we use

We use third-party services for analytics, attribution, purchase processing, and license management. These companies act as data processors under Data Processing Agreements (DPAs).

  • Firebase (Crashlytics) — diagnostics and crash reports
  • Google Analytics 4, Google Ads, Tag Manager — analytics and advertising
  • Adjust — install and event attribution
  • Adapty — subscription management and storing your e-mail for purchase restoration
flight_takeoff

International data transfers

These third-party services may process data on servers outside your country. They use international data transfer mechanisms, including the EU-US Data Privacy Framework (DPF) and/or Standard Contractual Clauses (SCCs), to ensure compliance with GDPR/CCPA. Processing may occur on servers outside your country. We rely on DPF and SCCs as provided by GDPR.

policy

Third-party privacy policies

block

What we do NOT collect

  • We do not store or know your passwords or any other personal data you keep in Safe.
  • Your vault is always encrypted on your device — we have no access to its contents (Zero Knowledge policy).
extension

Browser extension

  • The Safe extension for Chrome and Edge has no analytics and no crash reporting. It does not send your logins, passwords or cards to us or to anyone else.
  • To fill in forms and to offer saving a new login, the extension reads login, password and card fields on the pages you open. It exchanges this data only with the Safe app on the same computer over an encrypted local connection and stores nothing outside your browser.
  • The "Report problem" button opens a Google Forms page and passes it the address of the current page, the extension version and the browser name. This happens only when you press the button.
settings

How we process data

  • All data is processed under the principle of minimization: we collect only what is necessary for the app to function.
  • E-mail and statistics are not shared with third parties except for payment processing and analytics purposes (e.g., Google Play, App Store, Firebase Crashlytics).
account_circle

Your rights

  • You may request deletion of your data by contacting our support: support@safe-in-cloud.com
  • You can disable anonymous statistics collection and crash/error reports in the app settings.